Cancellation, Refund and Returns Policy

Effective Date: 01.06.2025

We strive to provide high-quality books and courses to enhance your learning experience. If you are unsatisfied with your purchase, please review our Refund and Returns Policy to understand how we can assist you.

  1. Refund Policy
    We offer refunds under the following conditions:

✅Books (Physical Copies) – Refunds are accepted if the book is damaged or incorrect upon delivery. You must notify us within7 days of receiving the product.

✅Digital Books (E-books) – Since digital books are instant downloads, refunds are not applicable once the purchase is completed.

✅Courses – If you are not satisfied with the course, you may request a refund within7 days of purchase, provided you have-not accessed more than 20% of the content.

✅Duplicate Payment – If you are charged twice due to a technical error, a full refund will be processed.

  1. Returns Policy
    For physical book returns, please ensure the following:

✔ The book must be unused and in its original packaging.
✔ Return requests must be made within7 days of delivery.
✔ Customers are responsible for the return shipping costs unless the book was damaged or incorrect.

  1. How to Request a Refund or Return?
    📧Email us at manishbpandit@gmail.com with your order details and reason for return/refund.
    📞Call us at+919322336085 for assistance.
    🚚 Once your return is approved, instructions will be provided for shipping the item back.
    💳 Refunds will be processed within 7-10 business days after approval.
  2. Exceptions & Notes
    -Customized or signed books are non-refundable.
    -Courses purchased at discounted rates may not be eligible for refunds.
    -Refunds for digital products will not be provided except in cases of technical issues preventing access.

By purchasing from this website, you agree to our Refund and Returns Policy. We are committed to ensuring a smooth and fair resolution for any concerns regarding your purchase.

Refund Terms and Conditions

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at manishbpandit@gmail.com for questions related to refunds and returns.

For further inquiries, feel free to reach out to us!

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